FAQ

How do I make a purchase? Visit our store, select the product you want, click "Add to Cart" or "Buy Now," and complete your payment through our secure checkout.

Do you have a physical store? No. we sell exclusively online to provide the best prices and variety.

Do you ship to my country? Yes. We ship to most regions. Available shipping options will appear at checkout based on your address.

How long does delivery take? Processing takes 1 to 3 business days. Estimated delivery is between 5 and 12 business days, depending on the destination and logistics operator.

What are the payment methods? We accept credit/debit cards (Visa, Mastercard, Amex), PayPal, and Shop Pay. Apple Pay or Google Pay may also be available on supported devices.

Can I pay with cash or on delivery? At this time, we do not offer cash on delivery. All payments are processed online via the methods listed above.

Can I change my order or address? We can only edit or cancel an order before it has been processed. Please contact us as soon as possible if you need to update your details. Once dispatched, no modifications can be made.

Where do the products come from? We work with logistics centers in various regions (USA, Europe, and Asia) and ship from the most efficient warehouse based on your location and availability.

Why did I only receive part of my order? If your order includes items from different warehouses, they may arrive in separate packages with individual tracking codes.

What is the return policy? You have 7 days for dissatisfaction returns and 30 days for manufacturing defects. Items must be unused and in original packaging.

What if my delivery is delayed? Check your status with the tracking code. If the estimated window of 5 to 12 business days has passed, please contact us for assistance.